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Saturday, August 30, 2008

Guess You Know this Trick!

I never keep track of when my credit cards will expire. Whenever I receive my statement and see annual membership fee and GST being charged, I get very upset. Why don't they automatically waive the fee when I have been a good customer, always pay on time!

Then I've to call them up and threaten them - “I just received my statement, didn't know my card expired. Can the annual fee be waived/reversed, otherwise I terminate the card.”

Then the customer service will check, check, check, then say “ok, we'll waive the fee. Please keep the card.”

Hahaha, this trick always work! Why? Customer is King lor!

Do you use the same trick?

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